About Gacal Polyclinic
Gacal polyclinic center’s commitment to providing quality, comprehensive and personalized health care is exemplified through our team of exceptional health care professionals. Our patients often comment on the professional, friendly, and attentive service that they consistently receive at the center. Established in 2018, Gacal Polyclinic center is one of the largest polyclinic centers in Mogadishu and surrounding areas.
In 2019 the total number of patients who visited the center were twelve thousand while the last year (2020), more than nineteen thousand people from all 17 districts of the capital city of Mogadishu came to Gacal polyclinic center for care. Gacal polyclinic Center has been awarded first place as “ Best Polyclinic” in Somalia in 2021 by Somali Health Awards.
Our Vision
TO BE RESPECTED THROUGHOUT SOMALIA AND PREFERRED LOCALLY.
We will be respected throughout Somalia, because we deliver measurable top-quality medical outcomes, and concentrate all our activities on the needs of our patients. All our activities are characterized by responsibility and sustainability.
We will be preferred locally, because we deliver excellent patient care, our center is firmly anchored in the local communities, and as an employer of choice we are able to provide qualified and loyal staff with professional challenge and development.
We ensure aligned relationships with doctor communities and build constructive relationships.
Our Mission
We will redefine healthcare by providing greater affordability and accessibility of products and services to the community. We will continuously innovate to deliver quality healthcare for the entire Somali family. We will cultivate a culture of inclusiveness and sincere service among our healthcare professionals.
Our Value
Caring and Compassion: By our words and actions, we strive to create a caring environment for everyone whom we serve and work with. We recognize our co-workers’ diverse and unique contributions. We provide our patients and customers with a compassionate health care experience.
Service
We just don’t want our clients to be pleased with the products and services of Gacal polyclinic center, we want them to be delighted.
Integrity
We are honest, dependable, and consistent in all our endeavors.
Teamwork
We work collaboratively for our common goals, building relationships based on mutual respect and open communication.
Innovation
We continuously introduce new healthcare products and services. Always challenge the status quo to provide better care and improve the overall patient experience.
Our Goals
- Continuously improve all our services through quality management
- Focus on our patients and deliver high quality service
- Involve all our partners in our quality improvement activities
- Empower employees to make appropriate decisions.
- Have the highest degree of respect for one another and value diversity
- Use training, teamwork and open communication to enable all employees to achieve their full potential
- Recognize and reward employees’ contributions
- Take all reasonable steps to ensure that patients, visitors, staff, and all others in contact with the Hospital are afforded the safest possible environment
- Maintain the highest ethical standards in protecting the public and the environment
- Measure the effectiveness of our activities and monitor progress towards achieving our Vision
strategic Goals
- Quality– Provide healthcare excellence through patient-centered care
- PeopleRegional healthcare provider and employer of choice
- Finance-Financial and operational improvement
- Market Growth-Increasing market share through advancing medical services